Privacy Policy
At BitSpinVault, protecting your privacy is our top priority.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our crypto casino platform. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Purpose of This Privacy Policy
This Privacy Policy is designed to inform you about:
- The types of information we collect.
- How we use, share, and protect your information.
- Your rights regarding your information and how to exercise them.
We are committed to maintaining your trust and safeguarding your data throughout your interaction with BitSpinVault.
2. Information We Collect
We collect the following types of information to provide and improve our services:
- Name, email address, phone number, and country of residence.
- Cryptocurrency wallet addresses for deposits, withdrawals, and transactions.
- Device information (e.g., browser type, operating system, and device identifiers).
- IP address and geolocation data.
- Cookies and tracking technologies for analytics and performance optimization.
- Account activity, including gameplay, deposits, withdrawals, and bonuses.
- Transaction history and preferences.
- Interaction with customer support.
3. How We Use Your Information
We use your information to:
- Create and manage your account.
- Process deposits, withdrawals, and rewards.
- Ensure smooth gameplay and platform functionality.
- Personalize your experience with tailored promotions and offers.
- Notify you of updates, events, and new features.
- Verify your identity and eligibility (e.g., age verification).
- Detect and prevent fraudulent or illegal activities, including money laundering.
- Comply with regulatory requirements and legal obligations.
- Analyze usage patterns to enhance user experience.
- Conduct research and gather feedback to improve our services.
4. Sharing Your Information
We may share your information with trusted third parties, including:
- Payment Processors: For seamless deposit and withdrawal transactions.
- Regulatory Authorities: To comply with legal obligations.
- Service Providers: For marketing, analytics, and customer support services.
We do not sell or share your personal information for third-party marketing purposes.
5. Your Rights and Choices
You have the right to:
- Access and Update Your Information: Update your personal data via your account settings or by contacting support.
- Delete Your Account: Request account closure and data deletion, subject to regulatory retention requirements.
- Opt Out of Marketing: Choose not to receive promotional communications by adjusting your preferences.
To exercise these rights, contact us at [email protected].
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal, tax, and regulatory requirements.
- Resolve disputes and enforce our terms.
7. Security Measures
We take the security of your data seriously and employ:
- Advanced encryption to protect sensitive information.
- Secure servers to store personal and transactional data.
- Two-factor authentication (2FA) for enhanced account security.
Despite our efforts, no system can guarantee absolute security. Please take steps to secure your account by using strong passwords and keeping your credentials private.
8. Cookies and Tracking Technologies
BitSpinVault uses cookies and similar technologies to:
- Enhance website functionality and performance.
- Analyze user behavior for platform improvements.
- Deliver personalized marketing and content.
You can manage cookie preferences in your browser settings.
9. Transfers of Information
If BitSpinVault undergoes a business transition, such as a merger, acquisition, or sale, your information may be transferred to the new entity. You will be notified of such changes, and your rights will remain protected.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or platform notifications.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: